Communicatie
Flourishing diversity through constructive conversations on the workplace in healthcare
- Universiteit Erasmus Medisch Centrum Rotterdam
- Promovendus Madzy Maljaars-Hendrikse
- Promoters Hugo van der Kuy
- Co-Promoters Wim Rietdijk
- Jaar 2023-2028
Amid the dynamic and high-pressure healthcare environment, workplace conversations are often strained. We investigate the essential skills healthcare professionals need to navigate these challenges. To address this, we developed a scalable e-learning program focused on conflict resolution. This study evaluates the program's impact on communication and teamwork, aiming to enhance workplace culture, collaboration, and patient care.